Who We Are
We are a team of experienced CHANGE LEADERSHIP experts with unique skills in the Discipline of DIALOGUE Assumption Checking.
We partner with established professionals who come together to serve our client needs requiring an integrated and streamlined approach to navigating the complexities in today’s environment.
Expanding our team in 2024 in collaboration with Operation Hope.
Brooke Lichter, LCSW, EAGALA certified.
Sara Velez LCSW, EAGALA certified.
About – Operation HOPE (operationhopenj.com)
Equine assisted learning in team building & executive coaching takes a new perspective on leadership development and allows program facilitators to find teachable moments that will last years after leaving the arena.
We expedite problem solving, collaborative alignment and behavior change with a Rethinking How We Think mastery in the tool of Dialogue assumption checking as described in the Fifth Discipline by Peter Senge and introduced through the Dialogue Project at MIT.
For over 30 years, we earned a reputation for integrating microlearning into our services resulting in clients remembering our impact, becoming empowered in the applications and coming back for more when new challenges arise. Microlearning is trending in the Talent Development industry yet microlearning has been around for a long time. This new trend is a best practice from teacher education and parent education where we offer digestible chunks at teachable moments. Let’s talk about how we might ease your journey to integrate this time tested practice of microlearning into your workplace.
Our Team
Janet Werner
Janet Werner, Master Facilitator, Trainer, Coach, Change Management Consultant & Mental Health Advocate. Supporter of non-profit missions at Hands in 4 Youth, Code 9 Heroes and Families United, Dale Caldwell Foundation, The Black Excellence Alliance.
M.Ed, The College of New Jersey, President of U Have My Word LLC.
Janet bridges and expands upon 33 years of entrepreneurial experience starting out as JWH Training & Consulting Inc. in 1988 and resetting a new course in 2018 as U Have My Word LLC. Over the years she has advanced her ability to increase the success rate of large-scale organizational transformation initiatives. Janet makes it easier for business leaders to lead the transformation within their own organizations with time-tested tools that produce results. A paradigm shift forerunner from the 1980’s, known as the “Vision Lady” who applied Quantum Physics intelligence to organizational change management Janet has earned a reputation to not only think out of the box but to implement customized solutions that enable clients to break through the old paradigm of thinking and on to results that are sustainable. A key turning point in her impact to streamline the process for teams came from mastering the competency of MIT-based structured dialogue assumption checking.
Janet’s mantra in 1997, “Let’s Slow Down to Speed Up” has advanced to include “STOP, Pause. Let’s Rethink How We Think.” Along the way Janet founded a conference center, The Leadership Alignment Spa, LLC in 2000 where bright leaders from business, government, non-profit organizations, education and the community gathered to engage in Executive Roundtables.
Today, in her 3rd stage of business evolution Janet focuses on corporate & community service initiatives that support non-profit missions. She has authored many simple tools & books that multiply the impact of business and service initiatives. Her first published book (N.O. Spells No. Y.E.S. Spells Yes. Maybe So? It’s Got to Go.™) simplifies the application of setting and holding boundaries, moving past indecision, and establishing a roadmap of focused right action.
Examples of her unique tools that ease the tough conversations, reinforce learning and promote positive relationships include: Family Table Talk™, Business Table Talk™, Postcards From Home™ & Napkin Notes™.
Janet enjoys engaging with her son who served the United States Army with two tours to Afghanistan now transitioned to civilian life, successfully employed with a strong work ethic and clear vision for his life and career. Many of the leadership and character tools in her curriculum originally were conversation starters with her son as a single mom during his pre-teen and teen years where he provided input and advice on their use. These tools now serve many.
Prompted by her son’s experience in the Army, Janet’s passion is to serve our Veterans, active-duty military men and women, first responders, youth leadership and community engagement through strategic partnerships and collaborations.
“You put me on a new path of thinking out of the box in 1998. You helped so many people back in the 1990’s who are still using your tools.”
~ Eugene Rusch, President, Executive Leadership LLC
Please watch and listen to “I Celebrate You.”
Susan Minzter
Susan Minzter, Senior Trainer in conflict resolution, communication, customer service, team effectiveness, new supervisor/manager curriculum.
Co-coordinator, Postcards From Home, Youth Character Development & The Dale Caldwell Foundation WE CARE Collaboration.
A talented and valued team member since the early 1990’s, Susan is a seasoned training & development professional with excellent teaching and facilitation skills. When working with clients, Susan is an astute listener who establishes rapport easily and discerns the real needs and solutions to problems presented. She is Co-coordinator of our Youth Character Development project delivering tools and workshops to schools, youth organizations and in family settings.
Susan’s expertise is broad and deep. She is an effective trainer in the classroom, skilled coach in one-to-one situations and has an experienced eye for good instructional design. Susan’s experience-based wisdom offers practical business savvy when customizing services to client needs and projects at U Have My Word LLC.
As a long-time student and practitioner of Nonviolent and Needs-Based Communication, Mindfulness, and Play Therapy, Susan approaches communication from an inside-out approach and works to bring this practice into all aspects of her work, whether it be working with and leading herself, her business team, or her clients.
BA, English, William Smith College. Certificate in Training & Development, Keane College. Certificate in Conflict Resolution, Social Harmony. Certificate in Dialogue Assumption Checking, U Have My Word LLC.